Reference

Your Privacy is Built Into predik

We handle your account details, payment information and gameplay history with the same care you'd expect from a platform you trust.

Encrypted account accessSecure payment processingYour data, your control
predik Your Privacy is Built Into predik
REACH US ANYTIME

Contact Us About Your Privacy

Live Chat Our support team responds during lobby hours.
Email Support Send privacy concerns to [email protected]. Include your account username and the specific data you'd…
Account Settings Update your personal details directly in your predik account.
SECURITY & TRANSPARENCY

How We Keep Your Account Safe

Encryption Standard

All data transmitted between your device and our servers uses SSL encryption. When you open the lobby from Bandung or anywhere in Indonesia, your session is secured by industry-standard protocols that protect your deposits and account balance.

Cookie Clarity

We use cookies to remember your login, track your lobby preferences, and prevent fraud. Cookies do not store your payment details. You can manage cookie settings in your browser; disabling them may limit some lobby features.

Data Retention

We keep your account data for as long as your predik account is active, plus seven years after closure for regulatory compliance. Gameplay history is retained for dispute resolution and account security audits.

Third-Party Access

We share the minimum information necessary with payment processors to complete DANA, OVO, GoPay and QRIS transactions. These partners sign data protection agreements and cannot use your data for their own marketing.

Your Access Rights

You can request a full copy of your personal data, ask us to correct inaccuracies, or request deletion where local law permits. Submit requests via live chat or email support; we respond within 30 calendar days.

Policy Changes

We update this privacy policy when our practices change. We notify you by email if changes affect how we use your data. Your continued use of your account after notification means you accept the updated terms.

Your Privacy Questions Answered

We securely delete your personal information within 30 days of closure, except data we must keep for legal or anti-fraud purposes. Transaction records and dispute history are retained for seven years. You can request immediate deletion of non-essential data by contacting support.

When you deposit via DANA, OVO, GoPay or QRIS, your transaction is processed through encrypted channels. We do not store your full payment credentials; payment providers handle that security. Every withdrawal is verified against your account details before processing.

Yes. Open your account, go to Settings > Privacy, and select 'Request Data Export'. We compile your gameplay history, deposits, withdrawals, and personal details into a secure file and email it to you within seven days. The file is encrypted and available for 30 days.

We use your email and phone number only to notify you of account activity, policy changes, and service updates. We do not share your contact details with third-party marketers. You can opt out of non-essential communications in Settings > Notifications.

Change your password immediately via Settings > Security. Contact support right away through live chat or email. We investigate unusual login attempts and can temporarily lock your account while we verify the issue and review recent transactions for fraud.

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. Analytics cookies help us spot bugs and improve your experience. Cookies do not capture sensitive data. You can disable non-essential cookies in your browser settings without losing core account functionality.

Your account information is stored on secure servers where local law permits. Data is backed up regularly to prevent loss. We do not transfer your data outside Indonesia without your consent, except where required by payment processors for DANA, OVO, GoPay or QRIS settlement.